Today we’re proud to announce the publication of AI and Occupancy Impact: How Communities Using EliseAI Increase Occupancy by 2% vs. Market Averages, a joint study from EliseAI and ALN Apartment Data that definitively links conversational AI to higher property performance.
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Why This Study Matters
Multifamily operators know that AI can automate leasing and resident conversations—but until now its effect on the bottom line hadn’t been measured at scale. Leveraging ALN Apartment Data’s nationwide database, EliseAI’s research team examined 3,763 communities that adopted EliseAI between 2022 and 2024. The results are clear: properties using EliseAI reversed a pre-existing 1% annual slide in occupancy and outperformed their local markets by an average of two percentage points within 12 months of launch.
Amplifying a Strong Partnership
ALN Apartment Data supplied historical market and property-level data, while EliseAI analysts normalized each asset’s occupancy trend from three months before rollout to a full year after go-live. Outliers, lease-ups, and pre-2022 activations were removed to ensure comparability. Read the write-up of ALN’s data gathering methodology and contributions to the study here.
Key Takeaways from the Study
- Universal Upside: Gains appeared across every asset class, with Class D communities seeing the largest percentage swing, underscoring AI’s potential in naturally occurring affordable housing.
- Momentum Builds Over Time: Properties that launched EliseAI in 2024 realized even greater deltas than earlier cohorts, reflecting continuous product advances and wider AI adoption.
- Proof, Not Promises: The study moves the AI conversation from anecdotes to hard numbers, giving owners, managers, and investors a concrete benchmark for evaluating technology ROI.
Get the Full Report
The full report breaks down occupancy trends by product vintage, asset class, and region, and includes a step-by-step methodology. Download a copy here to explore how always-on AI nurturing, renewal automation, and data-driven insights translate into fuller buildings and stronger NOI for operators around the nation, or get in touch with us to learn more about leveraging the power of AI at your communities.