Elise simplifies maintenance by gathering request details, automating work orders, and guiding residents through self-service for non-urgent issues.
Elise interprets messages related to maintenance requests, captures essential details, and categorizes work orders.
Elise follows preset emergency call routing for urgent situations, ensuring residents receive help even after hours.
Elise standardizes the work order creation process and de-escalates non-emergencies, reducing costs by minimizing unnecessary off-site team travel or guiding residents through troubleshooting steps for minor issues.