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ON-DEMAND Webinar Series

The Executive Playbook for Centralization

Centralization may be the biggest NOI lever in 2026. This 8-part executive video series shows you how to take it from concept to results.

Topics Covered

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What centralization is
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How to put it in motion
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What results to expect
Hosted by
Headshot Image of Jacob Koisor
Jacob Kosior
VP of Client Strategy
AI in Property Management Operations

Discover best practices for integrating AI into property management operations, measuring ROI, and securing organizational buy-in.

Role Specialization

Understand and define centralization team structures and the evolving roles of employees working alongside AI technologies.

Centralized Leasing

This session focuses on optimizing centralized leasing operations and lead management.

Centralized Residential Services

Learn the advantages of centralizing key resident services to improve operations, elevate service standards, and streamline administrative tasks.

Commercialization of Centralization

Explore the commercialization of centralized operations using cutting-edge tools like EliseCRM and VoiceAI.

EliseCRM for Centralization

Discover how an AI-powered CRM is essential for the centralized property management model, enabling teams to scale operations across leasing and resident services.

Centralized Maintenance

Learn about the ways management companies are approaching centralized maintenance to better utilize their technicians, streamline the work order process, and improve resident communications.

Automation for Centralized Support

Explore how AI and automation tools can enhance the efficiency and scalability of centralized teams, enabling them to seamlessly support multiple communities.