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Discover how forward-thinking multifamily operators are using AI and next-generation CRM solutions to drive higher lease conversion rates, streamline operations, and enhance team satisfaction—highlighted by real-world insights from GoldOller Real Estate Investments. You'll learn:
As Chief Experience Officer at EliseAI, Fran Loftus leads initiatives to enhance the experiences of both customers and employees. She has built a robust Customer Success function by introducing a self-serve onboarding model, segmenting Customer Success Managers (CSMs) into specialized teams, and establishing a dedicated operations team to support ROI-driven strategies and strengthen relationships with key customers, driving product innovation.
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