Join us for a conversation with Landmark Properties, one of the nation’s leading integrated real estate firms, to hear how their team is transforming property management with AI. Faced with post-pandemic staffing challenges and rising service expectations, Landmark partnered with EliseAI to automate leasing, collections, and communication—unlocking measurable improvements across occupancy, delinquency, and team productivity.
Hear directly from Vanessa Pacifico Young, SVP of Management Services at Landmark, as she shares how her team implemented AI across 90+ communities, achieving real ROI while freeing their teams to focus on what matters most: building better resident relationships.
As a Customer Success Manager at EliseAI, Emily focuses on deeply understanding her clients' business challenges and goals, and works as the liaison between her clients and EliseAI's Product and Engineering teams to address these challenges with automation. With eight years of experience in Implementation and Customer Success roles, Emily has honed her ability to be a customer advocate, approaching conversations with curiosity, problem solving, and resourcefulness.
Vanessa Young is a seasoned student housing professional with a 16-year career at Landmark Properties. She began her journey as a Leasing & Marketing Manager in Columbia, SC, and has since progressed to the role of Senior Vice President of Management Services - Leasing & Marketing. In this capacity, Vanessa oversees the leasing and marketing strategies for Landmark’s student housing and build-to-rent portfolio, leading a team of talented professionals to drive occupancy and revenue growth. She currently resides in Athens, GA with her husband & two children.
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