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Summit Property Management has always leaned into innovation to drive strong returns and exceptional resident experiences. But like many operators, post-pandemic lead volume and rising expectations began to stretch their centralized teams thin.
To stay ahead, Summit turned to conversational AI—unlocking a more efficient, scalable, and responsive operating model. In this session, you’ll learn how they rolled out EliseAI’s full product suite–and what it meant for their team, their bottom line, and their residents. This session will cover:
Hannah Lahr is the Director of Education and Training for Summit Property Management. She is responsible for all aspects of outbound property specific marketing as well as brand consistency across all Sentinel Peak / Summit assets. After graduating from the University of Central Arkansas with two bachelor's degrees, Hannah immersed herself in the multifamily industry including roles in property management, corporate strategy, resident services & retention, social media management, in-house training, community involvement, leasing protocol, vendor management and she is also actively involved in growing the Summit culture on site and amongst local apartment associations. Hannah is an ultimate team player who enjoys the tough assignments and coaching those around her on lessons learned to enhance property value on an everyday basis.
Sarah joined Summit Property Management in 2020 and has contributed to the success of several communities across the Dallas/Fort Worth area. Over the years, she has excelled in multiple roles, including Leasing Professional, Assistant Community Manager, and Community Manager, before taking on her current position as Operations Specialist. Sarah’s career in property management began in 2017, and she earned her Certified Apartment Manager (CAM) designation in 2020. Her dedication and hard work have earned her notable recognition, including nominations for Assistant Manager of the Year with the Apartment Association of Tarrant County and Community Manager of the Year with the Apartment Association of Greater Dallas.
As a Content Marketing Manager at EliseAI, Clay Walsh focuses on translating complicated subject matter into compelling, relatable stories that resonate with members of the multifamily community. With 7 years of experience building narratives for AI and PropTech brands, Clay prides himself on telling the human stories behind the technology that's changing the built world.
Revolutionize workflows with EliseAI, enhancing communication and delivering exceptional operational outcomes.
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